URGENT: Cannot access server files or console, possible data loss
Posted by user_j0s36h in general.
Hello, I can no longer access my server console. It says: "Failed to connect to server console." The file manager also shows: "Failed to load files" and "Failed to open folder." My server contains very important data and I am worried that all files may have been lost. Could a staff member please check if the container or disk is corrupted and whether my files can be recovered? This is urgent because the data is extremely important I have attached screenshots showing the errors. This happened suddenly, and I did not intentionally delete any files. Please let me know if the data can be recovered.
Replies
cjl
Hello, Is your node free ro 20? If so, dont worry. The node is down, bot may be up, but console and more wont work.
siradj
I am also having same issue but as the admin mentioned the node is down so it is nothing to worry about as long as its the node he mentioned