Suspended Server Issue
Posted by sparkylith in bugs.
I've recently had my server suspended for billing, however after I paid the invoice and checked my billing area, it says that I have a single active service and that there are no suspended services. However, whenever I go to my servers area, my server is suspended and I'm unable to access it, even though I had an email sent to me stating that my server has been unsuspended.
Replies
tirito
for billing related issues open a ticket (https://wispbyte.com/client/tickets)
tirito
also make sure that you don't have any other unpaid/open invoices
sparkylith
Oh I have like 3 unpaid invoices for things that I forgot to cancel, but they were deleted after I opened a ticket.