Paid but still on Free plan – DISCORD Special Tier 1

Posted by bl_7365 in general.

I purchased and paid for DISCORD Special Tier 1 (€3.99/year, 0.5GB RAM / 5GB NVMe), but after logging in my account/panel still shows as Free. The paid plan has not been activated. Please check my order and enable the corresponding service.

Replies

tirito

1. are you sure you used the same account credentials when ordering a plan? 2. do you have any invoices in the billing tab? 3. open a ticket for further premium related issues (https://wispbyte.com/client/tickets)

bl_7365

Hi, thanks for checking. Yes — same account for payment and login. Here’s my invoice: Invoice: 20445 Status: PAID (Sep 22, 2026) Plan: Discord – Special Tier 1 – 0.5GB DDR4 RAM Amount: USD 4.59 (Stripe) I can see this invoice in Billing, but my dashboard still shows Free and Premium isn’t activated. I’ve also opened a ticket: https://wispbyte.com/client/tickets Could you please activate this plan for my account?

bl_7365

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bl_7365

Also, I only have one email account for login on Wispbyte — I don’t have multiple accounts. But the emails I’m receiving are very confusing. Sometimes they say my username is bl7365, and other emails mention a different username. It’s hard to tell which account you’re actually replying about. Please confirm everything against this same email / invoice 20445, and activate the Discord Special Tier 1 plan for the correct account linked to this email. Thanks!

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