I got paid 2 times for a single premium server
Posted by creepsmile in billing.
I bought a premium server that's prepaid for 3.99£/year, but I kept getting email on pending invoice so I paid, then i noticed that i paid again. Please refund one payment.
Replies
astror
Hey there, open a ticket instead since you’re a premium user on the dashboard.
creepsmile
I opened a ticket on 29jul still no reply ticket number is 8210962
wolfy
On the store page it does mention that 3.99 & 4.99 EUR / year plans offer slower support than the rest of the plans & in weekends we have a tighter support interval hours. Therefore, please wait to receive a response.