Support & Help Center We're here to help you get the most out of your Wispbyte hosting experience. Our support team is dedicated to providing you with the assistance you need. How to Get Support 1.1. Discord Support: Join our Discord server for real-time community support and quick assistance from our team members. 1.2. Email Support: Send us an email at [email protected] for detailed technical issues or account-related questions. 1.3. Ticket System: Open a support ticket at billing.wispbyte.com for tracking and managing support requests. 1.4. Documentation: Check our comprehensive documentation and FAQ section for self-service solutions. Support Channels What We Can Help With 3.1. Account Issues: Password resets, account verification, billing questions, and account management. 3.2. Technical Support: Server configuration, domain setup, file management, and application deployment. 3.3. Feature Assistance: Help with subdomains, GitHub integration, file manager, and other platform features. 3.4. General Questions: Service information, pricing, features, and platform capabilities. Response Times Before Contacting Support 5.1. Check Documentation: Review our help documentation and FAQ section for common solutions. 5.2. Search Discord: Use the search function in our Discord server to find similar issues and solutions. 5.3. Gather Information: Have your account details, error messages, and steps to reproduce the issue ready. 5.4. Check Status: Visit our status page to see if there are any ongoing service issues. Community Support 7.1. Discord Community: Our Discord server has an active community of users who can help with common issues. 7.2. Knowledge Sharing: Share your solutions and help other users in the community. 7.3. Feature Requests: Suggest new features and improvements through our Discord server. 7.4. Feedback: Provide feedback on our services to help us improve. Contact Information