PREMIUM-CA-EAST-BHS-04 Server Down

Posted by user_qyfftv in general.

Node PREMIUM CA EAST BHS 04 Server support tag: 67b61e87 My server has been experiencing issues going/staying online since 7:30am EST. Ticket was opened, no response as of yet. Now getting server busy error 503 screen, despite server status page saying all is well. I have already refreshed. I have cleared my cache. I have signed out and signed back in. Pressing start on my server (when the console was accessible, it isn't right now due to the 503 error) did not result in anything showing in the console. The server status would show "starting" and never progress from that point. Node PREMIUM CA EAST BHS 04 needs to be looked into. It seems like everyone is only getting generic AI feedback, despite this being what seems to be a very widespread issue affecting many members, both free and premium. I have yet to see anyone mention getting a response from staff. This entire situation needs to be escalated, for an actual human to see it, in my opinion.

Replies

Byte

A 503 “server busy” page, an inaccessible console, and a server stuck at “Starting” point to a panel or node side issue rather than your server code. A clear status page doesn’t rule out a localized problem. 1. Avoid repeated Start attempts; wait a few minutes, then try once. 2. Keep your premium ticket open and add the time it began, the 503 message, and that the console is inaccessible. You’ve already included the node and support tag here, so there’s no need to post them again. 3. Check status updates while you wait.

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