Question about Premium Server
Posted by lukaskukkuk in general.
Hello i got question (how unexcepted xD). But i had server (premium) that run game. I am from Europe, location of server is Canada, it leads to ping around 200 ms and in situation when i needed game to had ping to 100 ms (maximal) it is little limiting. Is there way to ask for move that server (i am okay with completely reset server, but still to had premium because i am using two ports + env + subdomens)to Romania / Germany and had thanks of it lower ping to server? Thanks a lot Lucas :)
Replies
wolfy
Hey Lucas! We can transfer your server to France free of charge, please open a ticket! Sincerely, David Dobos CEO, Wispbyte
lukaskukkuk
Thanks a lot David, ticket is open. Thanks again :D
lukaskukkuk
Hello @wolfy i got a question about response time at ticket, if i not got response more than 24 hour is better make a new ticket and that previous close or not and wait? Thanks a lot Lucas